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1. Where are you located
Our office are currently located in Toronot, Canada. Our studio is located in Toronto, Canada where we do all of our prototyping and design. We work with small artisans across the GTA and Canada to produce larger collection.
2. Do you ship to the US / Internationally
YES, we ship the US where laws allow our products to be sold. International shipping is available as well, please contact us to enquire about your specific country and city.
3. Where are your pieces made?
All of our pieces are made within Canada using ethically sourced wood and American virgin brass or copper. All of our acrylics are also made in the US to ensure consistent quality.
4. How quickly will my order be shipped?
Most items are shipped within one business days depending on volumes. Are made to order items are shipped within 6 to 8 weeks once production has begun after a deposit has been received.
5. Guarantee
We guarantee all of our products to be made of the finest materials with a high degree of craftsmanship. Most of our items are guaranteed for up to 10 years. Our brass pipes are guaranteed for life.
6. Payment Methods
We accept all major credit cards as well as PayPal. For our made-to-order items, please contact us for more information about international wire transfer.
